Ontario Landlord Tenant Board

The Landlord and Tenant Board (LTB) resolves:

The Landlord and Tenant Board (LTB) was created by the Residential Tenancies Act (RTA) on January 31, 2007. The RTA gives residential landlords and tenants rights and responsibilities and sets out a process for enforcing them. The RTA also sets out the process for resolving non-profit housing co-operative (“co-op”) eviction disputes.

The role of the LTB is to:

  • resolve disputes between landlords and tenants through mediation or adjudication

  • resolve eviction applications from co-ops

  • provide information to landlords and tenants about their rights and responsibilities under the RTA

 

The LTB does not provide information about the rights and obligations of non-profit housing co-operatives and their members. This information is available from the Co-operative Housing Federation of Canada or a Community Legal Clinic.

Important Notice

February 8, 2021: It is taking us longer than usual to process applications and issue notices of hearing. Orders are taking approximately 30 days for hearings related to an L1 or L9 application and approximately 60 days for other application types.

You can check if a hearing has been scheduled or an order has been issued for your case by visiting "Check File Status". The Check File Status is reliable because it pulls information directly from our case management system.

* note: the information on this webpage is acquired from Ontario Tribunal- Landlord and Tenant Board

For Landlord:

I can help Landlord to prepare a rental/lease agreement package to minimize your liabilities and to protect you in advance from future possible tenants issues to LTB due to leasing documentations.

 

For Tenant:

I can help Tenant to review the leasing agreement package, point out the landlord's liabilities, and protect your rights as a tenant.

 

Entering a Rental Unit

 

Tenants

You cannot deny entry into your rental unit to a landlord, authorized broker or salesperson if you received a notice of entry. Your landlord must:

  • give you 24 hours written notice

  • state what day and time they will enter (between the hours of 8 a.m. and 8 p.m.)

  • state the reason for entering the unit.

As the COVID-19 pandemic continues, you should discuss the Notice of Entry with your landlord and explain any concerns you may have about the situation and try to work it out in a cooperative way.

If you and your landlord are unable to reach an acceptable resolution, you may wish to seek free general legal advice from Legal Aid Ontario.

If there is an emergency, the landlord can enter your unit without first serving a notice of entry.

Landlords

To help stop the spread of COVID-19, you should keep requests for entry to a tenant’s unit to a minimum. If you must enter a unit, you should follow physical distancing guidelines.

If you are selling a tenant-occupied home, you are strongly advised to follow the guidance of the Real Estate Council of Ontario and avoid in-person showings. As always, you are subject to the Human Rights Code and have a duty to accommodate your tenant(s) with disabilities to the point of undue hardship.

You are encouraged to work together to protect the health and safety of tenants, landlords and the public at large.

Filing an Application

The LTB is accepting and processing all applications and will schedule hearings by videoconference, telephone or in writing.

All front-line counter services and hearing centres are closed to the public until further notice. The LTB is not accepting in-person submission of documents.

The following applications can be filed online through the Tribunals Ontario Portal:

  • L1: Application to evict a tenant for non-payment of rent and to collect rent the tenant owes

  • L2: Application to End a Tenancy and Evict a Tenant or Collect Money

  • T2: Application about Tenant Rights

  • T6: Tenant Application about Maintenance

For most other LTB applications, you can file your application by email and pay online.

Applications can also be sent by mail or courier to your LTB regional office.

ServiceOntario Centres are limiting the intake of Landlord and Tenant Board applications to the following circumstances:

  • the application represents an emergency situation

  • the applicant has no access to a computer

  • the applicant’s only option for payment is by cash, certified cheque, or money order

  • other limitations to applicant’s alternate filing options.

Forms  for Landlord

N4: Notice to End your Tenancy Early for Non-payment of Rent

N5: Notice to End your Tenancy for Interfering with Others, Damage or Overcrowding

N6: Notice to End your Tenancy for Illegal Acts or Misrepresenting Income in a Rent-Geared-to-Income Rental Unit

N7: Notice to End your Tenancy for Causing Serious Problems in the Rental Unit or Residential Complex

N8: Notice to End your Tenancy at the End of the Term

N11: Agreement to End the Tenancy

N12: Notice to End your Tenancy Because the Landlord, a Purchaser or a Family Member Requires the Rental Unit

N13: Notice to End your Tenancy Because the Landlord Wants to Demolish the Rental Unit, Repair it or Convert it to Another Use

N1: Notice of Rent Increase

N2: Notice of Rent Increase (Unit Partially Exempt)

N3: Notice to Increase the Rent and/or Charges for Care Services and Meals

N10: Agreement to Increase the Rent Above the Guideline

N14: Landlord's Notice to the Spouse of the Tenant who Vacated the Rental Unit

L1: Application to evict a tenant for non-payment of rent and to collect rent the tenant owes

L2: Application to End a Tenancy and Evict a Tenant or Collect Money

L3: Application to End a Tenancy – Tenant Gave Notice or Agreed to Terminate the Tenancy

L4: Application to End a Tenancy and Evict a Tenant – Tenant Failed to Meet Conditions of a Settlement or Order

L5: Application for an Above Guideline Increase

L6: Application for Review of a Work Order about Provincial Maintenance Standards

L8: Application Because the Tenant Changed the Locks

L9: Application to Collect Rent the Tenant Owes

L10: Application to Collect Money a Former Tenant Owes

A1: Application about Whether the Act Applies

A2: Application about a Sublet or an Assignment

A4: Application to Vary the Amount of a Rent Reduction

Affidavit

Certificate of Service

Certificate of Service – L10 Serving a Former Tenant or Tenant No Longer in Possession of the Rental Unit

Consent to Service by Email

Declaration

Information from your Landlord about Utility Costs

Information from your Landlord about Utility Costs (One or More Utilities are no Longer Provided in the Residential Complex)    

Information to Prospective Tenant about Suite Meters or Meters

L1/L9 – Information Update

Landlord's Motion to Set Aside an Order to Void – Form S3

Landlord’s Notice to a New Tenant about an Order Prohibiting a Rent IncreaseInstructions

Landlord's Notice to Terminate Obligations to Supply Electricity

N14: Landlord's Notice to the Spouse of the Tenant who Vacated the Rental Unit

Payment Agreement

Request for French-Language Services

Accommodation Request form

Request to use Alternative Service

Request for Hearing Recording

Request for the Board to Issue a Summons

Request to Amend an Order

Request to Extend or Shorten TimeInstructions

Request to be a Litigation Guardian: Mental Incapacity

Request to Re-open an Application

Request to Reschedule a Hearing

Request to Review an OrderInstructionsFile by Email, Pay Online

Schedule of Parties

Summons (Lawyers and Paralegals Only)

Tenant Agreement to Pay Directly for Electricity Costs

Forms for Tenants

T1: Tenant Application for a Rebate

T1 InstructionsFile by Email, Pay Online

T2: Application about Tenant Rights

T2 Instructions  Tribunals Ontario Portal

T3: Tenant Application for a Rent Reduction

T3 InstructionsFile by Email, Pay Online

T4: Tenant Application – Landlord did not Comply with an Agreement to Increase Rent Above the Guideline

T4 InstructionsFile by Email, Pay Online

T5: Tenant Application – Landlord Gave a Notice of Termination in Bad Faith

T5 InstructionsFile by Email, Pay Online

T6: Tenant Application about Maintenance

T6 Instructions Tribunals Ontario Portal

T7: Tenant Application about Suite Meters

T7 InstructionsFile by Email, Pay Online

A1: Application about Whether the Act Applies

A1 InstructionsFile by Email, Pay Online

A2: Application about a Sublet or an Assignment

A2 InstructionsFile by Email, Pay Online

A4: Application to Vary the Amount of a Rent Reduction

A4 InstructionsFile by Email, Pay Online

Notices of termination for tenants

N9: Tenant’s Notice to End the Tenancy

N11: Agreement to End the Tenancy

N15: Tenant's Notice to End my Tenancy Because of Fear of Sexual or Domestic Violence and Abuse

Tenant's Statement About Sexual or Domestic Violence and Abuse

 

Other forms for tenants

Certificate of Service

Advance Resolution RequestExplanation

Affidavit

Consent to Service by Email

Declaration

Fee Waiver Request

Issues a Tenant Intends to Raise at a Rent Arrears Hearing

Motion to Set Aside an Ex Parte Order - Form S2

Payment Agreement

Request for French-Language Services

Accommodation Request form

Request for Hearing Recording

Request for the Board to issue a Summons

Request to Amend an Order

Request to Extend or Shorten TimeInstructions

Request to be a Litigation Guardian: Mental Incapacity

Request to Re-open an Application

Request to Reschedule a Hearing

Request to Review an Order

InstructionsFile by Email, Pay Online

Request to Pay Rent to the Board on a Tenant Application About Maintenance

Request to use Alternative Service

Schedule of Parties

Schedule of Parties for Multi-Tenant Applications

Summons (Lawyers and Paralegals Only)

Tenant's Motion to Void an Eviction Order for Arrears of Rent

Brochures

  • 2022 Rent Increase Guideline
    An explanation of the rent increase guideline for 2022, and what it means for landlords and tenants.

  • 2021 Rent Increase Guideline
    The government has passed legislation to freeze rent at 2020 levels. The guideline rent increase for 2021 is zero per cent.

  • 2020 Rent Increase Guideline
    An explanation of the rent increase guideline for 2020, and what it means for landlords and tenants.

  • A Guide to the Residential Tenancies Act
    A summary of key topics covered by the Residential Tenancies Act. (HTML | PDF)

  • Information for New Tenants 
    Information about the rights and responsibilities of landlords and tenants, the role of the LTB and how to contact the LTB. Landlords must give this brochure to new tenants on or before the day the tenancy begins. (HTML | PDF)

  • Maintenance and Repairs
    Information about the rights and responsibilities of both landlords and tenants relating to maintenance and repairs. (HTML)

  • Rules for Care Homes
    Rules in the Residential Tenancies Act that apply to care homes (also called rest homes or retirement homes).