Ontario Landlord Tenant Board
The Landlord and Tenant Board (LTB) resolves:
The Landlord and Tenant Board (LTB) was created by the Residential Tenancies Act (RTA) on January 31, 2007. The RTA gives residential landlords and tenants rights and responsibilities and sets out a process for enforcing them. The RTA also sets out the process for resolving non-profit housing co-operative (“co-op”) eviction disputes.
The role of the LTB is to:
resolve disputes between landlords and tenants through mediation or adjudication
resolve eviction applications from co-ops
provide information to landlords and tenants about their rights and responsibilities under the RTA
The LTB does not provide information about the rights and obligations of non-profit housing co-operatives and their members. This information is available from the Co-operative Housing Federation of Canada or a Community Legal Clinic.
February 8, 2021: It is taking us longer than usual to process applications and issue notices of hearing. Orders are taking approximately 30 days for hearings related to an L1 or L9 application and approximately 60 days for other application types.
You can check if a hearing has been scheduled or an order has been issued for your case by visiting "Check File Status". The Check File Status is reliable because it pulls information directly from our case management system.
* note: the information on this webpage is acquired from Ontario Tribunal- Landlord and Tenant Board
I can help Landlord to prepare a rental/lease agreement package to minimize your liabilities and to protect you in advance from future possible tenants issues to LTB due to leasing documentations.
I can help Tenant to review the leasing agreement package, point out the landlord's liabilities, and protect your rights as a tenant.
Entering a Rental Unit
You cannot deny entry into your rental unit to a landlord, authorized broker or salesperson if you received a notice of entry. Your landlord must:
give you 24 hours written notice
state what day and time they will enter (between the hours of 8 a.m. and 8 p.m.)
state the reason for entering the unit.
As the COVID-19 pandemic continues, you should discuss the Notice of Entry with your landlord and explain any concerns you may have about the situation and try to work it out in a cooperative way.
If you and your landlord are unable to reach an acceptable resolution, you may wish to seek free general legal advice from Legal Aid Ontario.
If there is an emergency, the landlord can enter your unit without first serving a notice of entry.
To help stop the spread of COVID-19, you should keep requests for entry to a tenant’s unit to a minimum. If you must enter a unit, you should follow physical distancing guidelines.
If you are selling a tenant-occupied home, you are strongly advised to follow the guidance of the Real Estate Council of Ontario and avoid in-person showings. As always, you are subject to the Human Rights Code and have a duty to accommodate your tenant(s) with disabilities to the point of undue hardship.
You are encouraged to work together to protect the health and safety of tenants, landlords and the public at large.
Filing an Application
The LTB is accepting and processing all applications and will schedule hearings by videoconference, telephone or in writing.
All front-line counter services and hearing centres are closed to the public until further notice. The LTB is not accepting in-person submission of documents.
The following applications can be filed online through the Tribunals Ontario Portal:
L1: Application to evict a tenant for non-payment of rent and to collect rent the tenant owes
L2: Application to End a Tenancy and Evict a Tenant or Collect Money
T2: Application about Tenant Rights
T6: Tenant Application about Maintenance
For most other LTB applications, you can file your application by email and pay online.
Applications can also be sent by mail or courier to your LTB regional office.
ServiceOntario Centres are limiting the intake of Landlord and Tenant Board applications to the following circumstances:
the application represents an emergency situation
the applicant has no access to a computer
the applicant’s only option for payment is by cash, certified cheque, or money order
other limitations to applicant’s alternate filing options.
Forms for Landlord
Forms for Tenants
Notices of termination for tenants
Other forms for tenants
2022 Rent Increase Guideline
An explanation of the rent increase guideline for 2022, and what it means for landlords and tenants.
2021 Rent Increase Guideline
The government has passed legislation to freeze rent at 2020 levels. The guideline rent increase for 2021 is zero per cent.
2020 Rent Increase Guideline
An explanation of the rent increase guideline for 2020, and what it means for landlords and tenants.
Automatic Rent Reductions and Tax Decreases
Rules for the automatic reduction of a tenant's rent if there is a decrease in the property taxes for the rental unit.
Collecting Money a Former Tenant Owes
How to apply to the LTB to collect money a tenant owes you for rent or damages after the tenant has moved out.
How a Landlord Can End a Tenancy
A summary of the rules for how a landlord can end a residential tenancy and evict a tenant.
How a Tenant Can End Their Tenancy
A summary of the rules for how a tenant can end their tenancy, including lease renewals, and assigning and subletting.
If a Tenant Does Not Pay Rent
What a landlord can do when their tenant doesn’t pay rent. What a tenant can do when their landlord files an application with the LTB because they didn’t pay rent.
If you are locked out of your unit – Information for Tenants
Describes what a tenant can do if they have been improperly evicted.
Information for Landlords and Tenants about Suite Meters
Information about the rules regarding suite meters in residential rental units.
Information for New Tenants
Information about the rights and responsibilities of landlords and tenants, the role of the LTB and how to contact the LTB. Landlords must give this brochure to new tenants on or before the day the tenancy begins. (HTML | PDF)
Maintenance and Repairs
Information about the rights and responsibilities of both landlords and tenants relating to maintenance and repairs. (HTML)
Mobile Home Parks and Land Lease Communities
Rules in the Residential Tenancies Act that apply to this type of rental accommodation.
Offences under the Residential Tenancies Act
Lists offences under the RTA, how to report an offence and who to contact.
Property Left Behind When a Tenant Moves Out
Rules for disposing of property that a tenant has left behind.
Rules for Care Homes
Rules in the Residential Tenancies Act that apply to care homes (also called rest homes or retirement homes).